» Frequently Asked Questions
Frequently Asked Questions
Equipment Leasing is available to qualified customers.
Please call 1-800-874-2670 for more details.
What are the pricing terms?
All prices are subject to change without notice.
If there is a price increase on your order, you will be notified before your order is processed.
We reserve the right to correct all clerical, photographic and typographical errors.
What is the minimum order amount?
There is a $25.00 minimum. All orders are F.O.B. factory or Session Fixture warehouse.
Do you offer any Special Order options?
We stock most items in our catalog. If the item is not in stock, we can order direct from the factory.
All special orders require a 50% deposit with balance due on delivery. Contact your salesperson for additional information.
What if there is shortage/damage with my order?
All merchandise shortages or damage must be reported within 48 hours of receipt. For truckline deliveries: freight damages are the responsibility of the carrier. Make note of any damage present on the freight bill before you sign it.
It is the customer's responsiblity to file any claims directly with the carrier.
What are your terms on Returns?
Session Fixture Co. must be notified within 7 days of receipt of goods. No returns will be accepted without prior authorization. Returned goods may be subject to restocking fee.